HOW CAN WE HELP YOU?
We’re here to support you during the COVID-19 outbreak
Out of concern for the health and safety of our associates and consistent with government direction, we are operating on a significantly reduced staff. As a result we are experiencing very long wait times to service your call.
Below is a list of featured articles and answers to frequently asked questions. For other questions, Email Us and we will respond within 24 business hours.
You can cancel or pause your subscription at cybercreditscore.com (from the My Subscriptions page) or in the iOS and Android apps (via the Account screen on the More tab).
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Sign Up
Comparing plans, signing up and verifying your identity
Account
Logging in, updating your profile and managing your plan
Payment & Billing
Canceling your plan, finding the billing date and updating payment info
Cyber Credit Scores
Understanding credit scores, finding score versions and updating scores
Credit Reports
Reviewing reports, disputing errors and getting new reports
Score & Credit Monitoring
Understanding alerts, what’s covered and how monitoring works
Identity Monitoring & Restoration
Reading identity alerts and what to do if your identity is stolen
Tools & Analysis
Using the score simulator, interest rate calculator and score analysis
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